Online Rent Payments
Plus Cash, Check Scanning, Lockbox, and [More](/content/solutions/online-rent-payments/#PaymentOptions "More Rent Payment Options"/index.html)
Collect integrated rent payments with comprehensive reporting
Pay Online
When it comes to rent payments, more options are always better. In fact, countless industry studies have shown that the more ways your residents have to submit payments, the more likely it is that they’ll pay. That’s why Aptexx offers residents more ways to pay without adding hours to a property manager’s workload. With Aptexx, it’s easy for you and for them.
Collect More Than Just the Rent
Aptexx also allows you to collect application and deposit payments from prospects. Text or email a link to these payers or enable your onsite teams to collect the payment in office.
Fully Integrated
Aptexx is fully integrated with major property management software platforms. We sync with your core accounting system to regularly update resident contact information, charges and amounts due. Let us do the work for you!
Click below to learn more about our Integration Partners.
Online Rent Payment Made Easy
Aptexx offers residents more ways to pay without burdening the property manager.
Card
Residents will love the convenience of Aptexx’s easy, one-tap rent payment method. You’ll love the compliant convenience fee solutions that work with debit and all major credit cards. It’s a win-win!
ACH
For many of your residents, this is their most cost-effective option. Is your current provider charging your residents extra for ‘expedited’ processing speeds? We don’t do that. Every payment gets processed at the fastest speeds available in the industry.
Pay by Bank
Pay by Bank lets renters connect securely to their bank account to pay rent. The direct connection offers renters a secure and easy way to make payments while reducing the risk of returned payments for properties.
Mobile Wallets
Mobile wallets are rapidly growing in popularity as a preferred payment method for consumers. With the rise in demand, we now offer Apple Pay, PayPal and Venmo, providing convenient and effortless payment options.
Cash
We’re dedicated to providing options for underbanked residents. With Aptexx, residents can pay their rent in cash at participating retailers rather than purchasing money orders. They’ll have more payment options, and you’ll be able to save processing time.
Check Scanning
Aptexx offers a fast and effective solution for effectively processing paper-based payment methods. No more trips to the bank to deposit checks in person. Aptexx’s check scanning posts payments online, saving your on-site staff hours each week. Plus, property management software integrated with Aptexx can seamlessly sync uploaded checks.
Lockbox
The days of spending hours scanning checks are over. If a resident can’t make it to the office to drop off a check, that’s no problem! With Aptexx, they can mail the check to a secure lockbox. It will then be processed the same as a scanned check.
Flexible Payment Methods
Aptexx offers flexible payment methods, such as PayPal Pay Later, allowing properties to receive the full payment from renters on the day that rent is due. Rent is paid on time, every time, and the resident can re-pay the amount in smaller, more manageable installments. The best part? There is zero liability for the property manager.
Resident Portal
The Aptexx resident portal is the one-stop place to post or schedule payments and build good credit.
Payment Reminders
Sometimes, payment due dates slip our minds. It happens to the best of us! That’s why we offer residents the ability to schedule payment reminders through the portal. Notifications will go out through text or email reminding them of their upcoming payment.
Rent Reporting
Residents can build up credit score by reporting the positive payments to credit bureaus. Residents can opt-in or opt-out.
Schedule Payments
Residents can schedule payments using card and ACH on the app and the online portal.
Admin Portal
Aptexx also has a comprehensive admin portal for property managers! You’ll get a comprehensive overview of the rent payment portal.
Reconciliations
Reconcile payments to your integrated property management software seamlessly thanks to Aptexx’s admin portal.
Reporting
Enjoy customizable reporting that fits your needs. Keep a sharp eye on how your business is doing by scheduling updates to be delivered to your inbox. Easily filter by fields, including type of property or payment method.
Built-in Chargeback Management
In today’s world, chargebacks are an unfortunate but inevitable side effect of accepting card payments. With Aptexx, however, they’re no longer a chore. When a chargeback is received, you’ll receive an email notification. Simply click the link, upload relevant documents, and you’ll have responded faster than it took for your coffee to get cold. Plus, you’ll be able to see the status of your request in the admin portal.
Aptexx Mobile App Now Available
Aptexx now has an app made for residents but designed with property managers in mind. Now, scheduling payments or submitting maintenance requests are just a few taps away. Meanwhile, property managers can increase engagement with their residents right from their phone.
- Pay rent through the app with a card, bank transfer (ACH), or even with cash at a participating retailer. Or view payment history or schedule a future payment.
- Initiate a maintenance request (with the option to include photos), see the status of an ongoing request, and view request history easily.
- Reach out to a property manager to begin a text conversation.
- Get notifications of packages or deliveries for pickup at your complex.
Frequently Asked Questions
What payment options does Aptexx offer for rent collection?
Residents can pay rent by card, ACH (bank transfer), cash (at participating retailers), check-scanning, or by mailing checks to a secure lockbox.
Can Aptexx process application and deposit payments?
Yes—property teams can send a payment link via text or email, or collect payments onsite through the portal.
How does the system integrate with my property management software?
It syncs regularly with core accounting systems to update resident contact info, charges, and amounts due.
What resident features are included?
Residents get a portal to view/payment history, schedule payments, set reminders, and opt into rent reporting to credit bureaus.
What tools are available in the admin portal?
Managers can reconcile payments, access customizable reports, manage chargebacks, and schedule report delivery to their inbox.